Legal notice

TeddyTide Website Terms & Conditions

Effective Date: 30/06/2026

Welcome to TeddyTide. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About TeddyTide

TeddyTide is an online retailer offering quality products for purchase through our website.

Business Name: TeddyTide

Email: teddytidebears@gmail.com

Phone: 0646596924

2. Acceptance of Terms

By using this website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

TeddyTide reserves the right to:

  • Correct pricing or product description errors.

  • Change product availability without prior notice.

  • Cancel orders where incorrect pricing or information has been displayed.

If your order is affected, you will be contacted and offered a refund or the opportunity to proceed at the correct price.

4. Orders

All orders are subject to acceptance and availability.

Once your payment has been successfully processed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

TeddyTide reserves the right to refuse or cancel any order for reasons including:

  • Product unavailability.

  • Pricing errors.

  • Suspected fraud.

  • Incorrect customer information.

5. Payments

Payments must be made using the payment methods offered at checkout.

Orders will only be processed once payment has been successfully received.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for detailed delivery information.

Risk in the goods passes to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers should inspect their orders upon delivery and notify TeddyTide promptly if any issues arise.

8. Intellectual Property

All content on this website, including text, logos, graphics, product images, designs, and branding, is the property of TeddyTide unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's security.

  • Upload malicious software or harmful content.

  • Misuse or abuse any part of the website.

10. Limitation of Liability

To the fullest extent permitted by South African law, TeddyTide shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes any rights that cannot legally be excluded under applicable consumer protection laws.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and applicable South African data protection laws.

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

13. Changes to These Terms

TeddyTide reserves the right to update or amend these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

TeddyTide

Email: teddytidebears@gmail.com

Phone: 0646596924